Tag: Sustainability

sustainable tourism intern on the computer

Solimar Sustainable Tourism Intern Alumni–Where Are They Now?

Written by Eleanor Grubbs on . Posted in Blog, Uncategorized.

Remote Interns

Photo by Priscilla Du Preez on Unsplash

Introduction to Solimar Sustainable Tourism Internships

Since its inception in 2006, Solimar’s sustainable tourism internship program has become a cornerstone for nurturing the next generation of leaders in sustainable tourism. Over nearly 20 years, the program has welcomed  talented interns into the program, ranging from undergraduate to Ph.D. students, each semester and summer. Solimar CEO Chris Seek began the program in collaboration with the George Washington Tourism Program, reserving it for students at DC area schools. In 2019, the program switched to hybrid to incorporate students from across the US and worldwide. Seek describes the long-term goal for the internship program as a way to “provide students with a professional development opportunity and introduction to the industry, and to support our mission and projects.” Through the years, these sustainable tourism interns continue to share a deep passion for tourism and travel, with interests spanning various fields such as storytelling, data analysis, tourism development, and environmental preservation.

Solimar’s sustainable tourism internship program is not just an educational experience; it’s a launchpad for future careers in the tourism industry. Our interns have gone on to make significant contributions to tourism development and environmental preservation worldwide. This article highlights the achievements of nine outstanding alumni, showcasing the diverse paths they have taken and the impact they continue to make in the fields of tourism, sustainability, and international development.

City Tourism
Photo by Nan Zhou on Unsplash

Solimar Interns Now Involved in Tourism

The foundation of Solimar International is sustainable tourism. For this reason, Solimar attracts team members and interns who share a passion for travel. For some, this passion may evolve into a long-term career within the tourism sector, while for others, it may take a different path. Nevertheless, it is this shared enthusiasm that has led many Solimar interns to pursue and achieve successful careers in the tourism industry. This section highlights three former interns who have remained in the field of tourism and have undertaken noteworthy and impactful work.

1. Chloe King, Summer 2019 Intern, Director of Stewardship at Solimar International 

Chloe King is currently a PhD Researcher at the University of Cambridge, where she works with stakeholders of the Galapagos Islands to help create a more regenerative future for tourism. Chloe is passionate about the intersection of conservation, climate change, and tourism, working to create solutions that value people and nature over profit. Through her work, Chloe investigates the age-old question of the tourism industry: “How do we manage tourism sustainably and equitably?” 

Chloe spoke about some of the challenges in weighing the risks and rewards of tourism through her work in the Galapagos: “Tourism can be a hugely risky activity to conduct in areas of high biodiversity. Here in the Galapagos, tourism is bringing a huge increased risk of invasive species, which is the biggest biodiversity challenge on this island. At the same time, tourism has introduced a lot of additional financing and funding opportunities for local communities. It is important to understand that there will always be trade-offs between conservation and development goals… How do you navigate those goals in a transparent and equitable way for large swaths of stakeholders rather than just the ones in power?” 

She continues to explain that Destination Management Organizations allow for the collaboration of multiple perspectives between private and public sectors within a community. For example, during her time living in Timor Leste, the government was considering building a casino on the island to boost tourism, but the locals were able to protest the casino through their DMO and block its development. In other words, “tourism in this way is effective in giving people a voice and uniting people around a common cause rather than just letting growth and development happen for the sake of it.”

2. Dominic Gialdini, Fall 2020 Intern, Chief Operating Officer of South Central Tennessee Tourism Association

Dominic Gialdini attained an Erasmus Mundus European Master of Tourism Management, where he specialized in tourism management and sustainable development. With Solimar, he worked on the Armenia and Georgia DMO projects. Dominic currently serves as the Chief Operating Officer of the South Central Tennessee Tourism Association and the Executive Director of the Tennessee Tourism Investment Project. 

Dominic examined his work with rural DMOs and considered how this particular lens has influenced his view of tourism development: “My work with rural DMOs has influenced my view on tourism development by allowing me to see the challenges faced by small-scale operations. Rural DMOs often have staffing and budget limitations, and sometimes locals are skeptical or even actively against tourism development…Having established a DMO in a rural Appalachian community, I came to learn quickly that building kudos and trust with locals would be paramount to the success of my project objectives.”

Throughout his time in a rural DMO, Dominic has come to recognize that tourism is a team effort and that tremendous value lies in the opinions and support of the local community: “From my work in 13 counties in south-central Tennessee, I have seen time and time again the hard work that chamber directors, county employees, and DMO directors engage in to make tourism successful. It is important to find allies and support them, especially in contexts where the powers that be create roadblocks and speed bumps for the tourism professionals.”

Dominic also highlighted the importance of recognizing that rural DMOs can serve a different purpose than urban DMOs. “I like to think of larger cities or attractions as the hubs to the spokes that are rural destinations. Large cities like Memphis, Nashville, and Chattanooga serve as anchors that attract diverse demographics of tourists (including international travelers) and bring in large-scale conferences and events. However, many wonderful destinations (e.g., Lynchburg and the Jack Daniel Distillery or historic Bell Buckle) serve as great day trips for those who want to experience a bit of rural life and sample a few activities….” 

3. Emilie Ehrman, Fall 2020 Intern, Senior Associate at Skift Advisory

Emilie Ehrman attained a Master of Global Management from the Thunderbird School of Global Management at Arizona State University, which aids her ongoing advocacy for environmentally and socially responsible travel. She currently works as a Senior Associate for Skift Advisory, a market research consulting firm specializing in travel and tourism. When asked about a project incorporating her passion for travel, Emilie gave a recent example of her work with Discover Puerto Rico.

“Discover Puerto Rico had impressive sustainable tourism goals, but they weren’t sure if they had the assets or foundation to claim they were a sustainable destination or to foster a sustainable tourism program, campaign, etc., so they retained Skift Advisory to investigate. For the sustainable tourism audit, my team and I did significant research to identify strong, authentically sustainable assets (accommodations, tour operators, attractions) that already existed on the island. We ranked these initiatives using a Skift Advisory framework designed to look at the asset holistically, including economic, social, and environmental impact (this is all public in a published executive summary). We also examined other destinations, comparable to PR, based on a set of criteria, and determined their sustainable tourism success, including what they were doing right. Finally, we provided a list of themes we were able to identify as qualities of sustainable tourism assets and destinations.”

Emilie enjoyed this project because it incorporated her passion for sustainable tourism, while also creating space to recognize the obstacles that so many destinations face in feeling so behind and not knowing where to begin.

“This project showed that Puerto Rico already had a really incredible assortment of sustainable tourism assets, that protected and regenerated the environment, supported the economy and culture of Puerto Rico, and empowered Puerto Rico to lead sustainable efforts.”

Solimar Interns Now Involved in Sustainability

Sustainable Nature Tourism
Photo by Alex Moliski on Unsplash

For Solimar, sustainability and tourism are inextricably linked. Tourism development cannot occur without holistic consideration of the longevity and success of the local people and their environment. Sustainability is a far-reaching sector, allowing it to assume many different forms and roles. This section highlights three former interns doing notable and unique things within this sphere. 

1. Thomas Kalchik, Spring 2022 Intern, Senior Facilities and Sustainability Associate with the US Green Building Council

Thomas Kalchik is a credentialed LEED Green Associate and TRUE Advisor, which he utilizes through sustainable construction projects, facilities management, and operational strategies. He serves as a Senior Facilities and Sustainability Associate with the US Green Building Council. Additionally, Thomas and his partner Charles founded Casa Galú, a boutique nature hotel in Colombia’s Caribbean Sea. 

“Casa Galú was constructed with the integrity of our natural surroundings and local community in mind. We wanted to build with minimal impact by not cutting down trees, and adhering to local construction customs by using materials and techniques common to our area. The structures were designed to work with the natural surroundings and not disrupt the ecosystems around us. For example, building around natural features such as a waterfall and river that naturally occurs when we have enough rain not only provides a visually stunning attraction for guests but allows the natural systems on our property to remain intact and healthy.”

​​ Thomas attributed much of his above success to the knowledge he learned through his involvement in various sustainability-minded organizations. “Through my professional experience working with the US Green Building Council, and my up-to-date credentials as a LEED Green Associate and TRUE Advisor (zero waste) I have been able to offer my expertise in green building and operating strategies to the construction, maintenance, and operation of Casa Galú. This, combined with my work with Solimar and other travel and tourism organizations has allowed me to blend my various skills and knowledge relating to sustainable and regenerative tourism practices in order to create meaningful and impactful guest experiences.”

2. Lindsey Johnson, Spring 2023 Intern, Program Coordinator for the Soil & Climate Alliance and Nutrient Density Alliance

Lindsey Johnson draws on her background in climate change and health and wellbeing to promote sustainable food systems and regenerative tourism practices through her role as a Program Coordinator for the Soil & Climate Alliance and Nutrient Density Alliance. Additionally, Lindsey is the founder of Copani, a responsible travel platform focused on agritourism and culinary tourism. As a sustainability tourism intern, she wrote a blog about agritourism, linking her particular tourism interests to the larger whole of sustainability in the industry. Lindsey spoke on what agritourism means to her, and how she would like to see it incorporated into the larger tourism industry.

“I believe that agritourism, at its core, involves any activity that brings people to a site of agricultural production and engages them with it. This could include tours, meals featuring local produce, farm stays, or special events that showcase agricultural practices. Importantly, agritourism often serves as a gateway to less-visited rural destinations, offering unique opportunities for both visitors and local communities.” 

Lindsey also mentioned the educational opportunities that agritourism provides, specifically by “showcasing regenerative agriculture and the critical importance of soil health. Through immersive experiences, visitors can gain insights into these crucial aspects of our environmental and health challenges.” 

“Agritourism also offers a unique window into local cultures, as food is often at the heart of cultural traditions and social interactions. The simple act of sharing a meal can create profound connections and understanding between visitors and local communities. In this way, agritourism has the potential to regenerate not just the land, but also our connections to each other and the sources of our food. By bringing together elements of education, sustainability, cultural exchange, and personal rejuvenation, agritourism can evolve into a powerful force for positive change in both the tourism industry and agricultural sectors.”

Lastly, Lindsey connects her love for agritourism to her company, Copani. “Our mission is to connect conscious travelers with regenerative farms, vineyards, eco-friendly hotels, sustainable restaurants, and responsible tour experiences. Copani aims to empower people to explore the world in a fun, ethical, and sustainable way.”

3. Gabriella Whittaker, Fall 2021 Intern, Sustainability Manager at Polycore

Gabriella Whittaker completed the sustainable tourism internship in the fall of 2021. She is passionate about the sustainable development of the outdoor industry, where she draws on her love and enjoyment for nature. She works as a Sustainability Manager at PolyCore, promoting sustainable alternatives to environmentally harmful textiles. 

Gabriella connected her work in sustainability within the textile industry to the importance of sustainable travel: “I think the biggest connection between textiles and tourism is that both can be done sustainably, but it requires due diligence to understand how you (as a consumer) can make the responsible choice…Learn about where your textile products are coming from, just as you would learn about the tourism destination you are headed to.” 

Solimar Interns Now Involved in International Development

Solimar assists specific regions or countries in using tourism as a tool for development. Tourism can aid economies, boost local livelihoods, create valuable cross-cultural connections, and more. However, this development has to take place sustainably and collaboratively for an area to remain successful long-term. Many of our former interns have gone on to hold unique positions within international development, and in this section, three of these successful professionals are highlighted. 

City Tourism
Photo by Anthony Lim on Unsplash

1. Hannah McDonnell, Fall 2022 Intern, Economic Desk Officer of the Turkey Unit at the European Commission

Hannah McDonnell holds a Master’s of Politics from University College Dublin. She was a sustainable tourism intern with Solimar in the fall of 2022. Hannah’s interest in politics and international development has culminated in her current position as an Economic Desk Officer of the Turkiye Unit with the European Commission. Hannah described her day-to-day tasks with her job in the European Commission: “My day-to-day in the job varies, depending on the time of year. For instance, I am the permanent secretary of two subcommittees between the Turkish authorities and the Commission which facilitates discussions and updates on topics such as internal market and competition, and economic and monetary policies. I am tasked with the organisation of these subcommittees each year. Furthermore, I am the lead on a portion of the Commission’s assessment of Türkiye’s Economic Reform Programme, which is drafted at the beginning of each year. Another annual exercise I contribute to is Türkiye’s Enlargement Report which assesses the progress the country has made in the last year.”

2. Kathryn Selfe, Summer 2023 Intern, Boren Fellow

Kat Selfe is a 2024 graduate of Colgate University, where she earned an undergraduate degree in Anthropology and Middle Eastern and Islamic Studies. She served as a sustainable tourism intern on-site for the Tunisia project in the summer of 2023. Kat’s anthropological research into international development and migration in the Middle East and North African regions led to her recent award of the U.S. Department of Defense’s Boren Fellowship as 1 out of 5 scholars selected to study Arabic in Morocco.Through this fellowship, she will receive $25,000 throughout the 9 month program. Kat provided more details about what her time during her Boren fellowship will look like, as well as her commitments after the 9 months are complete. 

Additionally, she connected this opportunity to her internship with Solimar: “For my Boren year, I will be studying Arabic in Meknes, Morocco with the CASA I fellowship. Boren is funded by the Department of Defense and has a focus on national security. The aim of the fellowship is to develop language skills in a critical language. In addition to studying formal Arabic, I will be studying the Moroccan dialect and completing an internship in Morocco. Also as part of my Boren, I will be conducting research on Morocco’s integration approach to undocumented transit migration, focusing especially on the work of NGOs.”

Upon its conclusion, Kat will return to the US to complete a Masters in International Development Studies at George Washington University. After graduating with her Masters degree, Kat will be required to fulfill a year of federal service in a position servicing national security in accordance with the Boren Policy. She intends to work with USAID, an agency she already has gained experience with through Solimar. Kat shares: 

“I found myself inspired by the possibilities of development during my Solimar internship. I learned that the US has a lot to offer other countries and their communities and that those beneficiaries are eager and ready to make a difference with this aid. I felt like my world opened up during this internship.” Kat shares the gratitude she has for her internship at Solimar, which educated her on new career opportunities, gave her the confidence to realize her ability to actually do these jobs, and inspired her to take those next steps. “This internship was a key aspect of my applications and has been one of the most influential experiences in my career path.” 

3. Zane Hartog, Fall 2021 Intern, Program Analyst at the US Department of Justice

Zane Hartog’s interest in policy research and evaluation led to his current position as a Program Analyst with the US Department of Justice. In this position, Zane works with global partners to combat issues of cybercrime and intellectual property rights enforcement. In his own words: “Our team places Department of Justice attorneys at U.S. Embassies across the world, where they work with foreign partners to build capacity in combating cybercrime and intellectual property rights enforcement. My role has enhanced my view of international development by demonstrating that broad cooperation is essential in dealing with issues that are cross-border or global in nature.”

 Hartog shares that the breakthroughs he has seen in this realm of work revolve around the people in it, the breakthroughs come about “by getting the right people together, from one country or from multiple countries, and creating a space for ideas and tactics to be shared openly. Oftentimes, international development implies one developed country providing support, knowledge, or resources directly to a single lesser developed country. While this traditional mechanism does have its merits, greater inclusion, either at a national or semi-national level, has proven to be a more effective approach. By facilitating partnerships and fostering dialogue among diverse stakeholders—including governments, international organizations, non-governmental organizations, and private sector entities—complex global challenges can be addressed more comprehensively.”

Sustainable Tourism
Photo by Tomáš Malík on Unsplash

You Could Be a Sustainable Tourism Intern Too!

The Solimar sustainable tourism internship provides an amazing professional development opportunity for students who have a passion for sustainability, international development, and, most importantly, travel! Connecting with a diverse group of like-minded students who are scattered around the world and networking opportunities with hundreds of previous Solimar intern alumni makes the 3-month internship a valuable one. Through this internship, you gain exposure to real-world jobs that may incorporate all of your passions into one! 

Interested in working with us? Learn more about our virtual internship opportunities here!

How Green Finance Can Address the Increasing Demand for Sustainable Tourism

Written by Yaseen Eiweida on . Posted in Blog.

The world of travel and tourism has helped strengthen both rural and urban communities while also economically empowering local businesses. However, in recent years, there has been a noticeable shift in demand within the tourism industry. We are now seeing an increasing preference for more sustainable tourism options, and green finance is proving to be a viable solution. This trend reflects a desire for tourism practices that not only promote sustainability but can also drive the market for sustainable travel forward in the long term.

In 2024, there are many opportunities in the post-pandemic era of tourism to capitalize on. Climate change remains one of the greatest challenges facing our environment, as well as the tourism industry. Both well-established destinations and up-and-coming ones are having to adapt to climate change. It is important that we design and implement certain measures to mitigate the harmful effects of climate change felt by communities trying to promote new tourism opportunities. A crucial step towards this goal is financing the development of these necessary strategies. Green finance offers the necessary funding and incentives for developing sustainable tourism initiatives. It addresses the growing demand for eco-friendly travel options and ensures the preservation of natural and cultural resources.

The Rise of Sustainable Tourism

What is sustainable tourism? Sustainable tourism recognizes the future impacts of tourism initiatives while considering the environmental, social, governance (ESG), and economic consequences. It takes into account the needs and wishes of travelers while placing equal importance on the environment and host communities. 

Sustainable Eco Lodge
Sustainable Retreat: Nature Resort in Sapa, Vietnam

With the continuous predicament of climate change, travelers from all over the world have started to take into consideration the sustainability commitments and records of destinations and providers. In fact, many travelers are even ready to pay a premium for more sustainability in their itinerary. Environmentalists and activists aren’t the only ones driving the growing demand for sustainable tourism. Many people are simply seeking to make more responsible travel choices and contribute to a better future. Looking at the numbers, the size of the global sustainable tourism market is currently valued at $2.61 billion in 2024 and is projected to soar to $8.73 billion by 2031. This not only represents an opportunity for tourism providers to accommodate more travelers, but it is also an opportunity for investors. When comparing the demand for more sustainable tourism versus the supply of options, the numbers are shocking but represent an opportunity for growth. Globally, the sustainable tourism industry is estimated to make up just 2–5% of the travel and tourism industry. Yet, around 80% of travelers said that sustainable tourism was important, and they would want to adopt more sustainable travel practices. 

What do Responsible Tourists Want? 

In order to understand how the world should finance and invest in sustainable and responsible tourism, it is important to understand the requests of travelers. In the context of the demands of many global travelers, they wish to see more sustainability in six key areas. Expedia Group’s sustainable travel study from 2023 indicates that travelers are willing to pay more for:

  1. Transportation
  2. Food
  3. Activities & Experiences
  4. Lodging & Accommodation
  5. Purchases or Gifts 
  6. Engaging with Local Cultures  

Even though tourists aiming to travel more responsibly might not fully grasp all the nuances involved, the crucial point is that there is a clear demand for this type of travel. People want to lower their carbon emissions when they travel, choose food from sustainable sources and producers, support regional communities, purchase gifts, and engage with local artisans and craftsmen, amongst other sustainable practices. Growing the socioeconomic status of local tourism providers has always been important to the world of international development, as highlighted by many of the United Nations’ Sustainable Development Goals (SDGs). Therefore, now that there exists a market with a genuine demand for more sustainable travel options, and travelers who are even willing to pay more for these options, the time has come to address these demands and fill gaps within the industry. 

Intangible Cultural Heritage
Thailand’s Intangible Cultural Heritage Provided by Local Artisans and Craftsmen

Recognizing the Importance of Green Finance

In recent years, there have been many green finance success stories that highlight the potential and success of sustainable investing. Globally, the transition to decarbonize the economy requires massive investments. Through green finance, investors in both the public and private sectors can direct their investments towards acts to lower emissions and mitigate climate change. The concept of green finance should not be confused with a risky investment for the sole purpose of helping the environment. Investors involved in green finance are actively reducing their risk. Today, investing in carbon-intensive initiatives has more risks than ever due to the transition to more responsible business practices. Aside from the risks, green financing can also support job growth in new industries and create more business opportunities that do not harm the environment in the way traditional tourism does. Those who embark on these opportunities can help private and public organizations satisfy their climate goals.  

Sustainable Tourism Eco Lodge
Undisturbed Accommodation: Thai Eco Lodge using vernacular architecture and a circular water system

Understanding Green Financing  

Green financing refers to the economic activity aimed at maximizing environmental benefits and/or reducing risks associated with climate change. For example, a company that secures a loan to upgrade its portfolio of houses with more energy-efficient systems, such as solar panels, contributes to green finance. In turn, those living in the house also are lowering energy consumption and utility expenses. This reinforces the idea that green finance is a win-win for everyone. In the long term, the goal of green finance is to establish a flow of financial resources toward investments that contribute to a more sustainable and resilient economy. In the tourism industry, this includes addressing climate change and other environmental challenges.

Green Finance Diagram

Promoting Sustainable Business Practices in Tourism

Contributing to sustainable development requires a change in the way businesses think. Businesses not only need to address the environment when making decisions, but they need to instigate changes in their consumer’s behaviors. If tourists wish to travel more sustainably, there needs to be sufficient opportunities for them to do so. In order to accomplish this, there are several different financial instruments and initiatives in green finance:

  • Green Bonds: a debt security issued to finance projects that positively address environmental change.  
  • Green Loans: loans granted to projects or businesses that contribute to environmental sustainability (green loans typically come with favorable terms and conditions).
  • Green Equities: when shares of equities/stocks are re-invested in companies that promote positive environmental results.
  • Crowdfunding: obtaining funding from a large pool of interested backers to make an impact through sustainable initiatives.
  • Public-private partnerships (PPPs): collaboration between governments, financial institutions, and private companies to fund and implement sustainable projects.

While each instrument is a great contributor to sustainable development, businesses in tourism need to identify their green goals. The first obvious step would be to assess the potential of the project: What are the potential outcomes or challenges? Businesses should consider the needs and wants of stakeholders. What are the regulators looking for? Investors? Employees? Customers? And so on. While there is a demand for more sustainability in tourism, it is not a one-size-fits-all solution. The following step is to choose which finance option is best suited. Each has different advantages and disadvantages depending on the context, so it is important to choose wisely to attract investment. Although investors want to participate in socially responsible investing, they also will look to minimize risks. 

South Korea: A Model for Integrating Green Finance with Tourism

South Korea, officially the Republic of Korea (ROK), is emerging as a leader on the path towards financing green growth opportunities. To meet the country’s ambitious climate goals, financial institutions have announced a $313 billion green financing plan to be implemented across many sectors of the economy, including travel and tourism. Dating back to 2008, stakeholders in Korea’s tourism sector have been identifying countermeasures against climate change. Several years later in 2016, the heritage sectors of the tourism sector began implementing measures to protect the country’s most vulnerable cultural heritage assets. The national government has also played a key role in addressing climate change in tourism as they have focused efforts towards adaptation and mitigation. For the government, the key to adaptation is minimizing the effects of climate change on tourism and cultural heritage. In contrast, mitigation efforts involve leveraging these sectors as a source of education and knowledge to reduce greenhouse gas emissions. 

South Korea stood as one of the countries that positioned climate change as a national priority and prepared both the legal groundwork and heavy investment to support this priority. The national government has been involved with monitoring and conducting follow-up measures to adaptation policies and investment schemes. They also spearhead the campaigns to raise awareness of the need to deal with climate change responsibly and immediately. The government also actively promotes low-carbon tourism services using low-carbon transportation, local food, and locally crafted goods, alongside the green transformation of infrastructure. South Korea stands out as a leader and exemplary model in financing and taking initiative against climate change in the tourism sector.

Investment Opportunities to Support Sustainable Growth in Tourism

Many of the key components of sustainable development and environmental management are being overlooked in tourism. Some of these include energy efficiency, waste management, water management, biodiversity, and cultural heritage. By incorporating these components, tourism operators and investors can contribute to the SDGs and be innovative. The key to unlocking this growth is to encourage responsible investing and introducing new opportunities. When aspects of sustainability such as cultural heritage and biodiversity are being funded, the tourism operators can leverage them to promote their destination.

Sustainable Tourism Infrastructure
Coastal Protection: Mangroves help to bind and build soils, reduce erosion, and act as wave breakers to offer protection from rising sea levels

Solimar’s Investment Promotion strategies have successfully secured more than $8 million in debt and equity commitments for ecolodges within or on the borders of national parks. Further, Solimar’s principals have successfully promoted tourism-related investments totaling more than $350 million. At Solimar, we acknowledge that demand from and within new markets will continue to rise in importance. In response, we are keen to assist these destinations by attracting investments to meet demand and achieve the existing growth potential. Solimar provides the unique prospect of offering end-to-end investment promotion solutions. This includes prospectus development and production, investor recruiting, and sourcing debt and equity financing for a wide range of project types across the globe. 

The Role of the Public Sector

Although private contributions are effective in tourism and economic development, the public sector has a significant role. In tourism projects, there are typically many parties involved with many goals. These may include tour operators, local governments, and destination management organizations (DMOs), all of whom have expected outcomes for projects. Therefore, public-private partnerships are a great strategy to represent the interests of all stakeholders involved and meet expected outcomes. PPPs offer a greater variety of sources of investment, technology, knowledge, and management expertise. The model is a great method to enhance the supply of resources for development and to help steer demand towards sustainable tourism. In addition, PPPs can extend the cost of a project over a longer period, allowing public funds to be allocated to areas where private investment is either unfeasible or unsuitable. However, PPPs should not be viewed as a solution to public-sector budget constraints or funding shortages; instead, they should be utilized as a means to execute projects and services efficiently and cost-effectively.

PPP for Sustainable Development
Public-Private Partnership: Building Spain’s Modern Train Stations

Not only is public sector involvement helpful, it’s vital. Unlike the private sector, governments usually have to cater to the whole population rather than certain stakeholders. They must be impartial and not have hidden agendas to protect. The public sector can also drive change within the private sector. Through incentives and mandates, governments can enhance private sector sustainable tourism efforts. Given the value each sector adds to the industry, partnerships are at the core of sustainable tourism. By spreading out the risk, and reducing the upfront costs imposed on public budgets, it’s vital for governments to consider partnering with private sector stakeholders. 

Public-Private Partnership for Sustainable Tourism

The Path Ahead and Progressive Strategies

With the emergence of a new travel pattern amongst tourists, we must offer new opportunities. We must steer consumers to more sustainable travel and make responsible decisions. Although there is a segment of travelers who desire to experience greener, more sustainable travel, there are also those who are not yet inspired by sustainability but who could be influenced. Celebrating the transition to an eco-friendly brand of travel should become a key component of the journey towards a sustainable future. To promote these changes, it’s key we broaden the dialogue to appeal to different segments of travelers. 

Cities with the potential and resources to spark change should take the lead and set the example. Cities should embrace policies that facilitate the relationship between financial markets and opportunities for green finance. This relationship is key to attracting the assets and capital required to deliver successful sustainable projects for travelers. The diversification of financing opportunities is also an important avenue for growth. No two projects are alike, and no two projects face the same challenges. This means that in order to accomplish goals, there must be ample opportunities to finance these endeavors. 

From an internal perspective, to obtain the means of investment, projects must have significant profit potential. Projects must be highly marketable to entice investors. Business plans and prospectus development strategies must be thorough and feasible. Additionally, effective risk management strategies should be in place to address potential challenges and uncertainties, giving investors confidence in the project’s stability. Highlighting the long-term sustainability potential can also attract socially responsible investors who are seeking opportunities to expand their portfolios. By combining these elements, projects can become more attractive to investors, ensuring a higher likelihood of securing the necessary funding.

Interested in our services for Investment Promotion? Contact us to learn more.

What is greenwashing?

What is Greenwashing? 3 Tips to Discern Sustainable Tourism Practices

Written by Laura Rankin on . Posted in Blog.

What does greenwashing mean? 

Consumers are becoming more aware of the environmental and social impacts of the businesses they support. This trend is on the rise across industries, and travel is no exception. According to American Express’ 2023 Global Travel Trends Report, 76% of respondents are interested in minimizing the environmental impact of their trips, and 69% would spend more during a vacation if they knew it supported the local community. While this is a positive and promising trend, it can also incentivize businesses to design their marketing in a way that appeals to this key demographic without necessarily aligning their operations. 

Greenwashing definition: At its core, greenwashing is all about misdirection. It occurs when businesses apply a “green sheen” to their services with language they know will satisfy search engines and appeal to conscientious consumers without actually doing the work to drive positive environmental or social outcomes. 

Greenwashing example: A DMO uses vague or ambiguous language like “eco-friendly” or “sustainable” without clarifying what those terms actually mean in the context of the services it provides and the destination it serves.

Greenwashing can also show up in the imagery a business uses in its marketing materials. Photos and graphics play an important role in sustainability messaging and can misleading consumers if they don’t align closely with the claims being made. 

Greenwashing example: A hotel relies on non-renewable energy sources for heating and cooling but includes a photo of solar panels on its website to convey a more sustainable approach to energy fulfillment. 

How to identify genuine sustainable tourism practices 

It’s one thing to understand how to avoid greenwashing in travel, and another to understand how you can break through the noise to identify meaningful sustainable tourism practices to celebrate the companies, brands, and destinations that are deploying them. Asking the following three questions can help gauge whether an organization is culpable of greenwashing or implementing tourism practices that genuinely preserve natural and cultural resources. 

1. Are sustainability goals material to the organization’s operations and supported by a clear roadmap? 

When seeking out genuine sustainable tourism practices, you can start by looking for an environmental policy and a commitment to equality, diversity, and inclusion (bonus points if the organization has set measurable goals for carbon reduction, biodiversity, or conservation). It’s worth noting that while these policies are crucial, the process of implementing them can be time and resource-intensive, particularly for small businesses. 

Additional signs that an organization is on the right track in its sustainability journey include commitments toward: 

  • Localizing its supply chain (i.e., sourcing local food and beverages) 
  • Eliminating single-use plastics (think key cards and toiletries)
  • Using renewable energy sources
  • Managing waste and water efficiently
  • Employing locals and outlining a progressive path for career development 
  • Advocating for animal and child welfare
Supporting sustainable agriculture and local farmers in Vietnam
Learning about and choosing locally-sourced foods can be a fun and effective way to reinforce sustainable tourism practices and support local farmers (Photo Credit: Laura Rankin)

Learning about and choosing locally sourced foods can be a fun and effective way to reinforce sustainable tourism practices and support local farmers.

If these types of commitments aren’t readily available via a company’s public-facing channels, don’t be afraid to respectfully ask about sustainability standards and the steps being taken to drive positive social and environmental action before, during, and after your trip. 

Some examples of the types of questions you can ask to better understand a company’s commitment to sustainability include: 

  • Are you taking steps to measure and reduce your carbon footprint? 
  • How do you manage food waste? 
  • Do you monitor and control energy use, especially heat and air conditioning? 
  • Do you reinvest profits back to serve the local community?
  • What are your key sustainability metrics? 
  • What are your sustainability goals for the future?  

Becoming carbon neutral by 2030 is an admirable goal, but it doesn’t really mean anything without a clear roadmap that details the strategies and metrics involved in achieving it. Genuine sustainability commitments require a detailed action plan as well as public-facing information on any progress made to date. 

Key takeaway:

Companies with genuine sustainable tourism practices go beyond talking the talk to walk the walk. Their marketing is in lockstep with their operations, and this is evident in the clear roadmaps they’ve laid out to achieve their sustainability goals. 

2. Are sustainability claims transparent and backed by data? 

Sustainability claims should be backed by concrete data whenever possible, and this quantitative information should be presented in a way that’s transparent and publicly available. Combining specific figures and evidence with written communications and marketing materials such as links, infographics, and statistics adds depth and credibility to messaging. 

Example: Rather than claiming to be “carbon friendly” and calling it a day, a tour operator ought to support the claim with data on emissions reduction over time in a way that is digestible and helps consumers understand the true impact behind the efforts being taken. 

Further, engaging expert auditors to validate sustainability data and reports can fortify credibility and demonstrate a commitment to integrity and transparency. Given the rise of greenwashing in an already saturated tourism market, it’s more important than ever to establish accountability and trust between companies and consumers. 

Key takeaway:

A vital step to avoid greenwashing is to ensure sustainability claims are backed by trustworthy and transparent data. This data must go beyond the individual organization to consider the entire value chain. 

3. Are sustainability claims reinforced by credible third-party certifications and standards? 

Established third-party certifications and standards that are backed by rigorous assessments and criteria can help to bolster the credibility of an organization’s sustainability claims. 

A few examples of credible sustainable tourism certifications and frameworks are: 

  • Global Sustainable Tourism Council (GSTC): The world’s leading accreditation platform for sustainable travel companies
  • B Corp: Provides third-party validation of a company’s practices around social, ethical, and environmental impact and aggregates it into one overall score determined by the size and scale of its operations
  • Sustainable Development Goals (SDGs): 17 interconnected goals established by the UN to transform the world by promoting prosperity while protecting the planet, reflecting the notion that ending global poverty requires a multifaceted approach
  • Science-Based Targets Initiative (SBTi): Drives ambitious climate action in the private sector by enabling organizations to set science-based emissions reduction targets and a clearly-defined path to reduce emissions in line with the Paris Agreement goals

There are plenty of sustainability certifications and standards that exist on global, national, and regional levels. If you’re feeling overwhelmed and don’t know how to start navigating this space, you can begin by identifying what’s important to you. 

Example: If you’re passionate about ocean conservation, you can search for destinations and experiences that align with SDG 14: Life Below Water. 

View overlooking the Gulf of Thailand
Scuba diving is one example of a popular activity that provides travelers the opportunity to support businesses that are making strides to conserve and regenerate marine environments (Photo Credit: Laura Rankin)

Scuba diving is one example of a popular activity that provides travelers the opportunity to support businesses that are making strides to conserve and regenerate marine environments. 

It’s important to note that while certifications can help build trust between brands and consumers, they have their limitations and are certainly not an end-all. Certifications can be rigorous and expensive, and it’s important to consider whether an organization has the means to meet third-party standards. In some cases, a small business may be operating sustainably, but lack the capital required to secure certification. 

Key takeaway:

Certification can provide a framework for sustainable practices and a benchmarking tool for tourism businesses. However, it also requires significant investment, limits innovation, and is just one piece of the whole sustainability puzzle. 

Sustainable Tourism
Choosing organizations that are working to drive positive impact and being transparent about their journeys is voting for a regenerative tourism future (Photo Credit: Kyle Cleveland)

Support sustainable practices to influence the future of tourism 

Choosing brands, tour operators, and destinations that are working to drive positive impact for people and the planet and being transparent about their sustainability journeys is voting for a more regenerative tourism future.

When it comes to sustainable tourism, it’s important to stay curious, look at the whole picture, and understand that there’s no silver bullet solution. At the end of the day, it’s essential that brands, companies, and destinations are transparent about their hopes and plans – even if they’re just beginning their sustainability journeys. 

Traveling should be joyful, and it should also remind us that our planet is beautiful, delicate, and interconnected. Looking to credible sources, executing due diligence, and asking respectful questions can help you spot genuine sustainable tourism practices and contribute to the co-creation of a regenerative tourism future. 

Want to learn more about tourism for sustainable development? Get in touch, and be sure to follow along with us on Facebook and LinkedIn.

Defying Seasonality in Strategic Destination Planning

Written by Christos Anastasiou on . Posted in Blog.

Tourism is not static. It ebbs and flows, along with changing cultures, preferences and tastes. Destinations often struggle with adapting to the dynamic mindset of tourists, however. There are a number of techniques to mitigate seasonality in strategic destination planning, but what exactly are these?

A little story, when I was eight, I experienced the impact of tourism seasonality for the first time. I went to Sorrento, a picturesque beachside town on Melbourne’s Mornington Peninsula. During my summer visit, I observed numerous tourists enjoying the beaches. They patiently queued up outside restaurants and ice cream shops. Additionally, all the stores were open, catering to the needs of tourists who were purchasing souvenirs and various items.

This time, things were different. Many shops were closed, including the ice creamery. There were a few restaurants open, but only half full. The beach only had a few individuals walking along the sand, and the ambience was more relaxed and mellow.

Maya Bay, a popular area in Thailand that had to be closed off due to overtourism and seasonality.
Maya Bay, a popular area in Thailand that had to be closed off due to overtourism and seasonality (Photo Credit: MikeClegPhoto/Pixabay)

“Mum, where are all the tourists?” I said,

“Not many tourists come in Winter; it’s too cold for the beach; it’s the low season.” Mum exclaimed,

“But, Sorrento has many other great activities to do, so it should attract tourists throughout the year!”

The idea that came to me as an eight-year-old is something that tourism professionals have struggled with for many years.

How can we tell tourists that there is no such thing as the ‘best season’? How do we tell them that our product is engaging and enjoyable outside peak times so that they keep coming? In addition, in some cases, how do we deter individuals from coming during peak times to prevent overtourism? These are the considerations needed to curtail seasonality in strategic destination planning.

What is the meaning of seasonality?

Seasonality‘s definition in tourism relates to the volatility of tourist numbers in a destination over time due to natural and institutional factors. Natural factors predominately include the weather and climate, which may affect elements of experience within a destination.

The cherry blossom season in Japan occurs in late March or early April. It is a well-known example of natural seasonality in tourism. Thousands of tourists come to see the cherry blossoms, causing airfares and hotel prices in Japan to increase significantly. 

Institutional factors are related to specific events which may occur at different times of the year. In my home city of Melbourne, Australia, a major example is the Australian Open. This is an annual major tennis tournament that attracts swarms of tourists both domestically and internationally.

Kinkakuji in Japan. Japan is a destination negatively affected by seasonality.

Kinkakuji in Kyoto, Japan, a destination that grapples with the effects of overtourism and seasonality. (Photo Credit: Kevin Li)

What is the effect of seasonality?

Seasonality’s effects on destinations can be far-reaching, affecting the environment, society, and the economy. High demand in peak times puts strain on locales and can cause long-term damage. In low seasons, tourism-dependent places may experience poverty, a decline in material living standards, and overall despondency.

Overtourism: Strain on local resources and services during peak season

During peak season, certain places get overwhelmed by too many tourists, which strains local services and infrastructure. This is what is called ‘overtourism’, which has been an issue affecting destinations for decades. This is a key development focus that Solimar International partners with destinations to prevent.

In particular, this has intensified in some destinations following the end of the end of COVID-19 lockdown. Overtourism heavily affects Venice in Italy and Barcelona in Spain, particularly during the summer months. These destinations have experienced environmental damage, alienation of local residents, and impacts on the capacity of local services. The impact of too many tourists can bother residents, making them dislike tourists more and worsening the tourist experience.

Overtourism can be so bad that it also threatens the local ecology, both fauna and flora. 

For example, tourism destroyed Thailand’s Maya Bay after the movie “The Beach” made it famous in 2000. This was particularly because the vast majority of tourists would visit the bay during Thailand’s ‘cool season’, meaning a concentration of tourists around this time period.

Tourists and boats damaged coral, causing marine animals like sharks to leave and the bay to lose its natural beauty. It took a major closure and regeneration project at Maya Bay to return it to its pristine glory.

However, even after these works, the area is still at risk. Some say that current efforts to curtail tourist numbers are not enough to protect it. There are calls to close Maya Bay off to tourists completely in peak season. The need for drastic measures to keep tourism sustainable and mitigate seasonality in strategic destination planning is increasingly apparent.

Economic hardship during the low season

When destinations enter their low season, demand for local goods and services often decreases substantially. This depends on the destination’s reliance on its tourism industry.

For destinations with high social and economic reliance on tourism, the results can be very alarming. When visitor numbers drop, people may lose their jobs and income, putting pressure on their household budgets.

Places with high seasonality have difficulty getting outside investment because people think they won’t make as much money overall. This is because spending and growth are not consistent, even if the place has a popular holiday season.

Seasonal employment

One pivotal challenge facing destination management organizations is the intricate puzzle of seasonal employment. Places with fluctuating demand use temporary contracts to hire more staff during busy times. However, the company releases these staff members when demand decreases.

Some people, such as adventurous working holidaymakers, find these contracts suitable. But in certain areas, they become the main source of income for residents throughout the entire year. The consequence? A pervasive shadow of seasonal unemployment looms over destinations, casting a gloomy veil of poverty. Notorious among these are ski destinations, where extended closures outside peak times exacerbate the issue.

In addition, many places struggle to staff their businesses adequately during peak periods. This happened most recently in 2021-2022 with the easing of COVID restrictions in the USA. However, this is not the first time it has happened, and it will likely be an issue for future ski seasons. Thus, developing a sustainable employment solution is vital when curtailing seasonality in strategic destination planning.

What are some strategies to mitigate seasonality in strategic destination planning?

Seasonality can really bring destinations to their breaking point. At Solimar International, we work with destinations to develop comprehensive strategies to prevent this. No single technique will eliminate seasonality; however, using a careful mix of different techniques can mitigate the issue. These techniques can include economic, marketing, and societal dimensions to tackle seasonality in strategic destination planning from all sides.

The Louvre. Whilst seasonality remains moderate in Paris, where the Louvre is, overtourism is high, and is a key concern for the protection of the Louvre's artwork.

The Louvre, a very prominent tourist destination in Paris, France, often overrun by tourists, especially in peak holiday seasons. This can affect the integrity of the artwork inside. (Photo Credit: Pixabay)

Strategic destination planning technique 1: Implementation of a seasonal pricing strategy

When the weather is not conducive for tourism, there must be another compelling reason to visit the destination. Altering prices is a great way to encourage people who want to travel on a budget. Increasing prices in peak season to subsidize cheaper prices in low season means that average income remains the same.

Most hotels often use demand-based pricing to maintain steady revenue flows. Airlines also use seasonal pricing and service offerings to increase yields from tourism. Local businesses can make use of seasonal pricing in their service offering.

In peak season, restaurants can increase their menu prices, entry fees, and range of services to attract greater yield. During slow times, businesses can link together to offer affordable package deals that attract visitors and increase spending. This incentivization allows the destination to defy seasonality in strategic destination planning, increasing yields from tourism to benefit the local economy.

Strategic destination planning technique 2: Target locals and domestic tourists

Locals are fantastic people to target when attempting to combat seasonality. Low barriers to tourism, such as lower cost and distance, increase their propensity to travel in off-peak times. These times of the year are quieter and are likely to attract locals who wish to have a more relaxing experience.

An example was the Victorian travel voucher scheme, which encouraged tourism within Victoria, Australia, in late 2020. The vouchers gave a $200 discount on tourism in regional Victoria, if customers met certain requirements. Customers had to spend at least $400 on activities, lodging, or tours in regional Victoria to use them.

This helped regenerate tourism after a period when tourism numbers were at an all-time low. The DMO used this plan during the aftermath of the COVID-19 lockdown. However, destination managers can also use it to fight against seasonal changes. In Australia, this strategy is part of a broader narrative to create a ‘tourist mindset‘, bolstering domestic visitation.

With a strong domestic tourism economy, cheaper, shorter travel leisure trips help to fill in gaps in low periods, aiding stability. This is particularly important in areas with high economic reliance on tourism.

Strategic destination planning technique 3: Development of a broader product and package range

Creating tourism products and packages for low and shoulder season tourism are great ways to combat seasonality. Every destination has something to offer at all times of the year, even if it is not their hallmark product.

A great example of this are “four season resorts” (and no, we are not just talking about the lavish hotel chain), where unique experiences are offered at all times of the year.

Guests can enjoy skiing in winter, swimming in summer, and other indoor activities like ice skating or leisure treatments. Operators can also create special deals for conferences and MICE events for low season to fill in the gaps. Ensuring that there are no times when the tourist does not have a reason to go is key in combatting seasonality in strategic destination planning.

A prominent example of this is, coincidentally, the “Four Seasons” Resort in Whistler, British Columbia. While most prominently a ski resort for winter months, it also offers experiences in fall, summer and spring. Combined with adjusting season rates and other seasonality adjustments, the resort brings in visitation year-round. This preserves jobs and ensures stability for the destination, even if there are minor fluctuations in seasonality patterns.

Whistler, Canada, the location of an all-seasons resort that aims to mitigate seasonality

Whistler, Canada, the location of an all-season resort that caters to tourists throughout the year, not just the winter peak. (Photo Credit: Brigitte Werner/Pixabay)

Key takeaways to eliminate seasonality in strategic destination planning

The bottom line is tourism will happen if tourists are happy and will slow if they are not. The key to any successful strategy lies in how customers respond. This comes down to the needs of the tourism segment in your market and the external environment. Listening to both customers and the needs of society and the environment is vital in creating a sustainable tourism strategy.

For price-sensitive tourists, seasonal pricing of airfares or hotels may be an effective approach. However, in areas frequented by more affluent tourists, enhancing the quality and breadth of tourism offerings can serve as a better incentive.

Monitoring peaks and troughs in tourism activity and their repercussions on the broader economy, society, and environment is paramount. If local communities, infrastructure, and natural ecosystems are adversely affected by fluctuating tourist numbers throughout the year, proactive measures are necessary.

If you’re considering a trip, it’s an opportune moment to reconsider your travel timing and approach. Sustainability concerns aren’t solely the responsibility of destination marketing organizations; significant changes can stem from individual behavioral adjustments. Opting for off-peak travel times and educating yourself about current issues in your destination can contribute to mitigating adverse impacts.

Solimar’s tourism expertise helps you create a captivating story that promotes tourism all year, not just in peak season. Want to help implement sustainable tourism solutions? Learn more about our virtual internship opportunities here

Kiama, a beautiful destination near Sydney, Australia with a comprehensive storytelling and destination marketing plan.

Storytelling for Sustainable Destinations & Tourism Marketing

Written by Christos Anastasiou on . Posted in Blog.

In the dynamic landscape of 21st-century tourism, the forces of climate change, social media, and a major post-pandemic travel resurgence are shaping the industry. As such, the significance of storytelling in sustainable destination and tourism marketing has never been greater.

The art of storytelling now stands as a pivotal tool in captivating the hearts and minds of travelers. Every destination harbors a unique narrative, yet not all have mastered the art of narrating it effectively. To craft a compelling marketing campaign for your tourism offerings, one must delve into the profound craft of storytelling marketing.

What is storytelling in sustainable destination and tourism marketing?

At Solimar International, we have elevated storytelling to an art form and a passion. With a global portfolio of projects, we are dedicated to developing, managing, and promoting sustainable tourism destinations.

Our approach transcends conventional content marketing, forging emotional connections that bind audiences to the destination. It involves crafting a narrative that weaves together the destination’s history, culture, and community through engaging anecdotes and stories that resonate with travelers.

A destination rich in compelling stories stands poised to reap the rewards of increased footfall, expenditure, and profitability. The challenge, however, lies in the fact that many Destination Management Organizations (DMOs) excel in content marketing and optimizing the marketing mix. However, they often overlook this deeper connection.

Technical aspects like segmentation and search engine optimization are important, but they work even better when combined with storytelling techniques.

To make a successful tourism content marketing campaign, remember these four essential elements of storytelling skills:

  • Creation and maintenance of a consistent narrative and brand.
  • Illumination of knowledge that fosters interest, reliability, and relatability to the destination.
  • Celebration of distinctiveness and noteworthiness of the destination.
  • Brand connection from the heart and engagement through emotion.

Creation and maintenance of a consistent narrative and brand.

A place needs a clear brand and identity that stays consistent across all aspects of marketing. Marketing messages should consistently communicate the destination brand through memorable points of discussion, such as personal or collective stories. These stories promote the destination brand on a deeper level, creating greater engagement, reputation, and conversion.

Sustainable tourism marketing strategy example: Blue Mountains

Earlier this year, I went to my favorite destination, the Blue Mountains, near Sydney, Australia. I admired the local community’s work and Blue Mountains Tourism‘s efforts to establish a consistent story and brand for the area. This brand focused on community and ecotourism despite being impacted by devastating bushfires in 2019-2020. 

The storytelling narrative of community strength and grassroots sustainability was integral in the positioning of their tourism branding. For example, local groups collaborated to promote tourism and obtained certification from Ecotourism Australia, Australia’s ecotourism accreditation body.

You can sense their strong connection to the area when you talk to locals or visit local businesses in the mountains. Their passion for the Blue Mountains inspired me to join their cause. Indeed, the destination’s brand reflects the love and care for storytelling through mesmerizing natural, sustainable ecotourism experiences in the region.

Wentworth Falls in the pristine Blue Mountains, an Ecotourism certified sustainable tourist destination. The blue mountains has a great tourism storytelling and destination marketing strategy.
Photograph of Wentworth Falls in the pristine Blue Mountains, an Ecotourism certified sustainable tourist destination (Photo Credit: Christos Anastasiou).

Illumination of knowledge that fosters interest, reliability, and relatability to the destination.

Many of the destinations that Solimar International works with are still in the early stages of building their tourism industries. Many of these destinations are still unknown to most individuals, let alone as a candidate for their next adventure. 

Education can clear up misconceptions and can inform people of the opportunities that exist that they may not be aware of. For example, many people are probably unaware of the beautiful destinations within Liberia, such as Libassa Ecolodge.  

Good storytelling boosts a destination’s reputation, dependability, and interest in its products and services, opening new opportunities. Storytelling also displays how certain tourism experiences and brands are accessible to everyone, not just select groups of people. Hence, they may feel more likely to have a connection to, and thus purchase a holiday to the destination.

Sustainable tourism marketing strategy example: Liberia

Speaking of Liberia, Solimar International’s Liberia Conservation Works project captivates the importance of sharing knowledge in storytelling. The project involves strategic content creation that educates the public on the beautiful places, cuisines, and activities to do in Liberia.

The beautiful Libassa Ecolodge, a sustainable tourism hotspot in Liberia. Solimar International is currently implementing sustainable tourism storytelling in their destination marketing strategy in Liberia.
The beautiful Libassa Ecolodge, a sustainable tourism hotspot in Liberia (Photo Credit: Ministry of Information, Cultural Affairs, and Tourism (MICAT))

The project empowers Liberian communities and individuals to share their stories with the world. This will make people trust Liberia as a tourist spot and know about its interesting places. It builds trust and encourages people to add Liberia to their travel experience list and plan a trip to the country. 

Celebration of distinctiveness and noteworthiness of the destination.

How often do you open your social media platforms? Do you often see aesthetically pleasing photographs of picturesque scenery or luxury hotels? Are they posted for engagement and popularity? These photos are crucial in any content or influencer marketing campaign, but on the surface, they are very common.

A good storytelling tourism campaign tells stories that highlight what makes a place special compared to others, to create meaningful written and visual content. It will also highlight the destination’s known highlights and idiosyncrasies. You can read a great example here by Thomas Kalchik, another blogger here at Solimar International. 

Kalchik’s skillful storytelling beautifully captures the allure of Capurganá, Colombia, elegantly blending vivid descriptions of its unique biodiversity and stunning scenery with the positive impacts of tourism. This narrative sets Capurganá apart as a distinct ecotourism destination, inviting readers to envision an immersive and transformative vacation experience in this hidden gem.

It’s essential to present information in an exciting way, so the audience doesn’t become overwhelmed with a sea of complex information. While there may be a wealth of incredible information about the destination, the overuse of statistics or complicated facts can bore the audience.

Instead, including some of this information in small portions within a story about the place is better for creating memories. It’s also a good idea to explain the unique stories behind photos in more detail to attract the ideal customers. It also gives photographs and destinations depth and life.

Sustainable tourism marketing strategy example: Australian Tourism Data Warehouse

DMOs can use a variety of tools to assist with showcasing the stories of their destination’s distinctiveness and noteworthiness. With destinations having a large variety of attractions and services, there is no better way of doing this than letting tourism communities and businesses tell their own stories.

In Australia, there is a tool called the Australian Tourism Data Warehouse (ATDW). The ATDW is a platform for user-generated content, which plugs into DMO websites. Local tourism operators use it to create a digital marketing profile.

Illawarra Fly, near Wollongong, Australia, an interactive ecotourism experience that is supported by the ATDW in their marketing campaign for tourism (Photo Credit: Christos Anastasiou).
Illawarra Fly, near Wollongong, Australia, an interactive ecotourism experience that is supported by the ATDW in their marketing campaign for tourism (Photo Credit: Christos Anastasiou).

This profile is then posted on DMO websites across the country, including Tourism Australia and other local or state websites. These profiles allow businesses to highlight their points of difference and what makes them special, curating their own content marketing campaign.

Businesses can prioritize storytelling over more time-consuming marketing and branding tasks, to attract tourists with a captivating and persuasive narrative. It also allows tourism businesses to showcase their accreditations, including their Ecotourism Australia certifications, which display their level of sustainability.

Brand connection from the heart and engagement through emotion.

The key to good storytelling in sustainable destination and tourism marketing is the bond created between the storyteller and the audience through the brand’s story. The deeper the connection, the deeper the desire to travel to the destination. One way to do this is to appeal to the audience’s emotions and generate a desire for visitation. One method is to create a content marketing plan that makes your audience feel happy and unable to ignore.

Destinations can do this effectively through the advertising of local cuisine. Food advertisements in tourism content marketing are powerful and reach many audiences because everyone loves food! Food is also a vehicle for local culture, which too strengthens the connection between the audience and the destination.

There are two main ways to engage an audience: through humor and by discussing the enjoyment of a tourism adventure. Another way is to create empathy and connection with people and communities that would benefit from visiting.

Sustainable tourism marketing strategy example: “Stay close, go further.”

Visit Victoria, the tourism organization of my state in Australia launched a successful tourism campaign called “Stay close, go further.” This campaign effectively utilized emotions and created heartfelt connections with its audience.

This campaign happened after a three-month lockdown in 2020 ended. Victorians were tired of staying home and wanted tourism to resume.

The campaign aimed to encourage people from Victoria to explore regional Victoria. It aimed to support local businesses affected by lockdowns, thus promoting social sustainability.

The Bendigo Tulip festival, an event promoted as part of Visit Victoria’s “stay close, go further” destination. Visit Victoria is the lead of Victoria's Destination Marketing Strategy.
The Bendigo Tulip festival is an event promoted as part of Visit Victoria’s “stay close, go further” destination marketing campaign (Photo Credit: Amelia Gee).

This tourism marketing campaign evoked emotional connection both in generating a desire to travel after an extended period of lockdown, as well as empathy for local businesses that have faced hardship and a desire to help these businesses.

This storytelling campaign was effective as it told the stories of multiple people affected by lockdowns and created a mutually beneficial solution through sustainable tourism. This tourism campaign was very successful and still continues today, promoting local tourism to spread out visitors and lessen environmental effects.

Final Takeaways

In the realm of sustainable tourism marketing, the art of storytelling has become a potent tool for branding strategy and content marketing. Effective tourism marketing transcends mere technical aspects and delves into the craft of storytelling.

Storytelling in sustainable tourism marketing involves creating and maintaining a consistent narrative and brand. Storytelling in sustainable tourism marketing involves creating and maintaining a consistent narrative and brand. This narrative and brand should share knowledge that sparks interest and connection to the destination. It should also celebrate the destination’s uniqueness and build a strong emotional bond with the brand.

Destination marketing case studies from the Blue Mountains and Liberia, and campaigns such as “Stay close, go further” in Victoria, Australia, illustrate the power of storytelling in tourism and strong branding of destinations.

Storytelling is important for successful, sustainable tourism content marketing. It plays a key role in a changing world with climate change, social media, and post-pandemic travel.

Nacula Island in Fiji, a place with a remarkable story that inspires tourism.
Nacula Island, Fiji, a tourism location with remarkable storytelling. (Photo Credit: Christos Anastasiou)

Liked learning about storytelling in sustainable destination and tourism marketing and want to hear more? Take one of our courses to learn more about how to make your destination marketing strategy richer. Visit our Institute for Sustainable Destinations website today.

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