Solution

Community Engagement Platform

The Challenge

Successful destinations never lose sight of whom they serve: the people who call the place home. When residents feel heard and see tangible benefits from tourism through better jobs, protected natural and cultural assets, and vibrant downtowns, support for the visitor economy soars. Yet most destination organizations still rely on a once-a-year sentiment survey or the occasional town-hall meeting, leaving large segments of the community unheard and important nuances overlooked. Whether you are launching a new tourism strategic plan or simply want a “virtual suggestion box” for ideas and concerns, an inclusive engagement approach is essential to making tourism work for residents.

Our Community Engagement Platform gives every resident a seat at the table and turns their real-time input into actionable insight

Solution Features

Idea Submission

Invite participants to submit their own unique ideas, or support other ideas and leave feedback in a comments field

Instant Polls

Allow participants to select from a list of choices determined and controlled by your site administrators.

Photo Sharing

Create a visual of the community by asking participants to submit photos or interact with options in a visual preference survey.

Surveys

Offer a comprehensive list of open- or closed-ended questions that participants can answer quickly on a specific subject.

Map Ideas

Participants have the ability to tie their ideas to any location on the map. You can also define geographic boundaries for your project using Esri’s map integration.

Who’s Listening

Let participants know who is taking their feedback into account and responding to their ideas in order to humanize your online dialogue.

Incentivize Engagement

Participants earn points every time they engage — points they can use to redeem the rewards you provide. Recognition is an effective way to thank participants and encourage them to continue the conversation.

Join the Conversation

Administrators can leave feedback and updates on ideas submitted by participants, helping keep the conversation going and ensuring participants that their voices are being heard.

Management Dashboard

You and your team will be able to craft your community questions and schedule your conversations to optimize engagement, all while keeping your participants up-to-date on the progress their ideas are making.

Benefit
What It Means for Your Destination
Social License
to Operate
Projects move faster and face less opposition because residents feel ownership, not imposition.
Hyper-Local
Intelligence
Crowd-sourced ideas surface hidden gems, seasonal bottlenecks, and neighborhood nuance traditional surveys miss.
Early-Warning
Radar
Real-time feedback flags overtourism hot spots or cultural concerns before they swell into larger problems.
Money Where
It Matters
Popularity-plus-impact scoring steers capital and marketing spend toward community-backed priorities.
Inclusive
Prosperity
Entrepreneurs, small businesses, and under-represented voices help shape strategies that spread tourism’s benefits wider.
Culture of
Stewardship
Shared decision-making fosters long-term care for natural landscapes, heritage sites, and public spaces.

Strategy Call with Solimar

We start with an hour session to clarify your engagement goals, target audiences, and success metrics.

Launch Your Portal

Our team develops a fully branded site—ready in 48 hours and populated with your first discussion topics.

Invite Your Community

Share a single link or scan-ready QR codes across social, email, events, and print to reach residents wherever they are.

Collect & Analyze

Real-time dashboards plot ideas on interactive maps, rank priorities, and generate exportable reports for your team.

Act & Report Back

Close the loop by posting decisions and progress updates inside the platform; contributors get instant notifications, reinforcing trust.

Success Story:
Visit Alamosa, Colorado

“Solimar’s Community Engagement Platform turned our residents into active co-planners of Alamosa’s visitor economy. Their input is now guiding every decision in our new tourism master plan.”

Kale Mortenson, Executive Director,
Visit Alamosa

Ready to Take the
Next Step?

We are here to help you unlock the full potential of your destination. Whether you’re looking to develop a strategic tourism plan, foster sustainable growth, or engage local stakeholders, our team brings the expertise and dedication to guide you every step of the way. Contact us today to learn how our customized services can support your destination’s goals and create lasting positive impact. Let’s work together to build a thriving, sustainable future for your community.

Call Us Today
+1 – 202-518-6192
Or fill out the form to get in touch

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