The quirky Bolivian town of Rurrenabaque is the ideal starting point for visitors wishing to experience some of the rich biodiversity, gorgeous landscapes, native cultures and friendly locals that make the Amazon so special. Whether tourists want to discover the ancient survival skills of the Amazon, visit the wildlife of the pampas, explore daily life on a Bolivian ranch, take a multi-day jungle adventure, go craft shopping, or just relax by a swimming pool in the tropical sunshine, Rurrenabaque has it all!
Nationally, Rurrenabaque has been admired for its Green Action Program, which showcases Rurrenabaque’s commitment to responsible business practices and the conservation of cultural and environmental resources. Solimar and its partners started the Green Action Program to help local tour operators develop and participate in more responsible business practices that emphasize community improvement and cultural and environmental preservation. Currently, the Green Action Program represents eight local tour operators.
Through the Undiscovered Travel Collection, Solimar is committed to help strengthen the marketing of Green Action members. In the travel industry, Internet marketing is one of he most powerfultools for an enterprise. In order to establish a sophisticated Internet presence, businesses must take into account several different marketing tools including websites, blogging, Facebook, twitter, youtube, to name just a few! The Undiscovered Travel Collection created a training program that would help these eight Rurrenabaque enterprises become more savvy in their Internet marketing. Solimar consultant Gianmarco Fiori conducted the six-part training course, which included the following topics:
1. E-marketing Introduction: The Basic Strategy behind Internet Marketing
2. Website Design, Maintenance and SEO
3. CRM and Sales
4. Facebook Basics: How to use your Facebook page for marketing and CRM
5. Trip Advisor and Travel Forums: How to use your forums & trip advisor page for marketing and CRM
6. Flickr and YouTube: Using Content sharing sites to complement other social media outlets and improve your marketing initiatives
Each of the six lessons lasted two hours and consisted of a PowerPoint presentation and at least one in-class activity. At the end of the course, each participant received a handout of screen shots detailing what they had learned. Lectures were composed of presenting students with important definitions, concepts, tips and tricks, and most importantly detailed step-by-step slides illustrating how to implement these marketing actives.