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Christmas Where We Work

With the holidays coming up, we decided to look at traditional Christmas celebrations in some of the places where we work!

Colombia

Christmas in Colombia is largely structured around the Catholic calendar. The Christmas season starts on December 7th, with the Feast of the Immaculate Conception, widely known as “El Dia de las Velitas” or the day of candles. At dusk, tall, thin candles are placed on long pieces of wood and lit, illuminating houses, churches, and shops. The night continues with dancing, music, food, and drinks, like the famous Colombian liquor “Aquardiente”.

Starting on December 16th, families gather together to pray “La Novena de Aguinaldos”, a special occasion to get closer to their faith and remember the birth of Christ. This gathering continues every night until December 24th. Each evening includes food and traditional songs.

On “La Nochebuena”, Colombians get the chance to indulge in traditional foods for the “Cena de Navidad” or Christmas Eve dinner. Between pork, ham, chicken, families have a wide variety of dishes to choose from. A traditional Christmas dessert is called “Natilla”, made with cinnamon, milk, sugar and cloves. At midnight, there is a toast with aguardiente, rum or champagne.

Ethiopia

For Coptic Christians in Ethiopia, Christmas, known as Ganna, is celebrated on January 7th rather than December 25th. Many people fast on Christmas Eve, January 6th, and wake up at dawn to attend mass, dressed in traditional white cotton garments called “shammas”. Mass is typically accompanied by singing and candles,  and is followed by a feast of traditional Ethiopian foods. The most iconic Christmas dish is a spicy stew made with meat and vegetables, served on a plate of “injera”, or flat bread.

Twelve days after Christmas, the three-day celebration of Timkat, or Jesus’ baptism, begins. Children walk to church services in procession, wearing crowns and robes, while adults wear “shammas”. Traditional musical instruments are played during the procession, such as “sistrum”, akin to a tambourine, and “makamiya”, a prayer stick used to keep rhythm. It’s a time of religious celebration, eating food, and celebrating with friends and family.

Georgia

In the Republic of Georgia, the majority of the population is Orthodox Christian, meaning they also celebrate Christmas on January 7th. On that day, large processions, called “Alilo”, make their way through the streets of cities, towns and villages, led by clergymen. Dressed in traditional garb, people congratulate each other and collect money for charity during Alilo.

Georgian Christmas trees, called Chichilaki, are carved from the branches of walnut trees and decorated with curled strands of white wood. The Georgian version of Santa Claus, know as “tovlis papa” (Grandfather Snow), is usually depicted wearing traditional Georgian fur clothes. He does not have a sleigh or reindeer, but brings children gifts on Christmas Eve. Christmas Day is full of family, friends, and food, as well as candlelit church ceremonies, hymns, and traditions.

These are just a few of the unique and dynamic Christmas traditions around the world. At Solimar, we are proud to support cultural and heritage preservation to keep such amazing traditions alive.

How do you celebrate the holidays? 

With the tourism industry booming, competition amongst destinations is fierce. Hundreds of variables and thousands of runners in this race means that by 2025, anything could happen. But the good news is that with the right preparation today, any underdog has a shot at being the winning destination. Here are some tips to help you out.

1. Conserve Your Resources

We all know that climate change has the potential to drastically change the tourism game. Without intervention, many of our sunny beaches will be eroded and our crisp mountain air replaced by pollution. Temperature-wise, nobody really wants to be the “hottest destination”. This is why sustainable tourism development is so important. 

Every location, including yours, has something intrinsically unique to offer the world. But the challenge is, can you conserve it? Whether your destination is home to a rare breed of lion, the best coffee beans in the world or an unparalleled kayaking experience, you’ll want to be able to flaunt it like a peacock forever (or flaunt your actual peacocks). Strategies like the ones we implement to conserve these resources will make you stand a head above the rest.

Solimar proudly works with Namibia, the first African country to incorporate conservation into its constitution. Today, 42% of the country’s land is preserved by communal conservancies- and Namibia has simultaneously earned its place as a must-see destination.

2. Tourism Services Training

When your visitors are greeted by the smiling faces of your well-trained staff, they will not only love your destination, they will brag about you to all their friends. Too many local tourism services in the past have left visitors feeling either disappointed, lost in translation or downright scammed. By 2025, travelers will be more globally aware and will be tired of subpar services, making this component of your travel marketing wildly attractive. 

We at Solimar International have identified that guide services, as well as food, lodging, transportation and craft services are key areas to work on. Investing in your workforce’s development creates a positive cycle that will last to 2030 and beyond. Visitors to your destination will be happier with your product, leading to satisfied feedback and widespread positive reviews producing economic benefits for you and your employees, simultaneously enriching the work experience and the tourism product for visitors. But in order to be ahead in the future, sustainable tourism development and training needs to start today.

3. Create Tourism Partnerships

The new generation is searching for authentic experiences and real connections. The quickest way to flush authenticity down the drain is to stamp all over local culture, make them feel marginalized or to drown out the traditions with external influence. 

Public-private partnership (PPP) between stakeholders such as tourist operators, local governments, farmers and communities is integral to creating an incredibly appealing destination, particularly for destination marketing purposes. 

PPP encourages action and communication among all stakeholders in a project, so that no voice is left unheard and unrepresented in the finished tourism product. It creates positive economic outcomes and conserves authenticity, and also ensures that there is stability in the social environment in addition to inter-cultural understanding and tolerance. 

4. Create a Tourism Marketing Strategy

Unfortunately, without solid destination marketing, your nation’s “best kept secret” will stay exactly that: a secret. Marketing means more than just sticking up a billboard on the highway, especially in this constantly evolving world of technology and social media. It will mean creating relevant and creative strategies intended for targeted audiences, which tackle everything from strategic planning and branding to website development, as well as travel trade marketing, social media marketing, and integrated marketing programs. These strategies can have people everywhere scrambling to put your irresistible destination on their bucket list.

After years of experience in travel marketing, we have seen the powerful effect of good marketing proven over and over again with our various projects in over 40 countries. Even more exciting is the pride of marketing a destination which has flourished by following these tips, conserving resources, training tourism services and creating harmonious partnerships. 

A lot can happen over the next ten years. But just like in any other race, being prepared with the right resources and strategies can mean all the difference between winning and losing. So play your cards right and start equipping your running belt with these strategies today. Who knows, your destination could win the race and be the hottest destination of not only 2025, but of the entire century.

Fam-Trips (short for Familiarization Trips) are integral and familiar strategies to anyone involved in the tourism industry. The concept is simple: Members of the travel trade are invited on a free trip to become familiar with a destination and to meet potential inbound partners with the goal being that they’ll add it to their portfolios. However simple the concept, the execution can be a little more difficult. Imagine the stress of booking a full week travel itinerary for a blind date you want to impress, with only a few days notice. Now multiply that by about 10, 20, even 50 people. Before you start sweating, here are eight tips we thought would come in handy.

1. Research the Trade

Scanning the wide world of potential trade to invite will take forever if you haven’t established a clear guideline of what you’re looking for. Be sure to know what your aim is, what your budget is and who your audience is. This will guide you to finding the right people. In other words – gluing a group of adventure tour operators to the chairs of coffee shops and museum halls- that’s the sort of square peg, round hole scenario that you want to avoid. 

Consider the sum of parts. A well-rounded Fam trip with many features- nature, adventure, culture, etc means it’s possible to invite a variety of trade with  varied clientele. Catering to different audiences is optimal, as you don’t want butting heads, or egos for that matter. 

2. Court and Create – Relationships

From the very start, you will be initiating the relationship. You want to be wooing the trade with your expertise and professionalism, establishing yourself as an expert resource on the destination. This trust and rapport is important for not only now, but for future projects you may want to enlist their collaboration on.

3. Set and Manage Expectations; Communication is Key

You can never really give too much information. If it’s possible, make it easier by pulling collateral together with the places they will visit, time spent in each location, distances they will travel by car and boat, food, weather, background information, fact sheets and maps. Communication also goes two ways – Expectations from both sides need to be communicated and established. Be sure to ask the invited trade all the questions to capture the answer your client’s inbound tour partners need. For example, you want to ensure you know everything about the trade’s dietary restrictions and allergies.

4. Go above and beyond

On our recent Fam-Trip to Namibia, a client asked if she could deviate from the indicated travel protocol and return to a different city than her origin- she was delighted when we organized this for her. Another tour operator handed us a list of inbound operator companies he wanted to meet with in Windhoek at the end of the trip to inquire about partnerships – so we gathered the relevant contacts of all these tour operators for him. These kind of requests only take time, and they go a long way. But even if their requests land outside of the contours of your budget, you can make expert recommendations. These little things will make all the difference in creating a memorable experience.

5. Check the Host Country’s Entrance Requirements

Stay organized. Remember to check the passport information of each travel trade member. Clients with different passports may have different restrictions on travel, and therefore may require different visas.

6. Share Your Social Media Handles

This is so the trade can tag you in their experiences as they post them on social media platforms like Instagram, Facebook and Twitter. In addition to sharing these handles, social media is also an invaluable tool in the aforementioned research phase. Measuring and comparing their followings on social media platforms is a good way to determine their eligibility as an influencer in their sphere. The higher the influence, the higher the ROI.

7. Be Available for the Client – Go Above and Beyond

Be prepared to answer questions at all times of day while they’re on the trip – when weather issues or flight cancelations happen, make it your job to update clients and in-country operators at all times. 

8. Continue to Nurture the Relationship

After the trip is over, the trade will being planning – and you don’t want them feeling like a chewed up toy as they work on developing their itineraries. By this point, you should be friends anyway! Be available to them, make suggestions and answer their questions. The trade will thank you for it, as will your client destination.

Solimar’s Six Models that Link Tourism to Conservation, Part I

One of the ways that tourism benefits destinations is by augmenting conservation efforts. After conducting an analysis of both internal and partner projects, Solimar has identified six principal sustainable tourism models that link tourism to conservation:

1. Improve Tourism Operations and Guidelines:

This model emphasizes limiting or reversing the negative consequences on nature that can result from tourism. There are three principal strategies for improving tourism operations and guidelines to promote conservation efforts:

a. Promote Sustainable Tourism Guidelines with Visitors

By promoting a ‘code of conduct’, destinations can ensure that visitors, for example, do not leave trash, pick endangered flora, or use flash photography where it might be harmful or startling to wildlife. It is important that these codes of conduct are communicated effectively through signage, pamphlets, interpretive guides, or even on websites and social media so visitors have an understanding of conservation before they arrive. Myanmar, new to hosting significant numbers of tourists, provides a great example of a visitor code of conduct with their ‘do’s and don’ts‘ campaign.

b. Promote Sustainable Tourism Guidelines within the Travel Industry

By promoting effective guidelines within the travel industry, local businesses and organizations can work together to limit their impact on the natural environment. Agreeing upon certain standards, preferably before a destination attracts large numbers of tourists, can maintain the natural beauty of an area before it’s too late. For example, businesses and organizations can work together to establish best practices for responsible seafood harvesting, responsible souvenir gathering, and responsible boating practices. Solimar International worked extensively with businesses and organizations in Bocas del Toro, Panama to guide the establishment of acceptable practices related to natural conservation.

c. Promote Sustainable Tourism Guidelines within Protected Areas

Promoting conservation efforts within protected areas requires significant interaction from a wide range of stakeholders, both public and private. Example guidelines to follow may include limiting camping to select areas within a park or limiting the number of fish to be taken from rivers or lakes each day. Once a plan has been formulated, effective promotion is imperative to the success of the plan.

2. Increase Tourism Awareness and Constituencies:

This model moves beyond simple education about tourism impacts to emphasize the active role that both visitors and residents can play in conservation efforts. This model incorporates three principal strategies to augment conservation efforts:

a. Increase Awareness and Conservation Support of Local Residents

It is important that conservation efforts begin with locals, as residents are as much of a conservation threat as tourists. Lack of awareness, lack of economic alternatives, and long-standing traditions are often reasons locals engage in damaging practices such as unsustainable extraction of resources. Ways to increase awareness and reverse damaging actions include teaching environmental education classes with local groups or organizing a local festival to celebrate the very resource being damaged. In Latin America, sea turtle educational classes and festivals have been organized to raise awareness about the importance of sea turtle conservation and the damaging effects of poaching their eggs.

b. Increase Awareness and Conservation Support of Visitors

Guides are vital to informing visitors about threats to conservation and explaining to the visitors how they can help whether that be through a donation or “adoption” programs. Programs such as these can help visitors develop an attachment to an area, increasing the likelihood of a donation, and also to spread the word about the importance of conservation when they go home.

c. Link Benefits of Sustainable Tourism to the Community as a Whole

As local residents see benefits from sustainable tourism increase, the likelihood of long-term sustainable practices increases, too. Direct beneficiaries include tour guides, hotel managers, and chefs while indirect beneficiaries include family members of direct beneficiaries as well as operators of ancillary services such as construction companies or grocery stores. Non-employment-based ways the tourism industry can benefit communities includes the organization of local clean-up events, improving sanitary services, or hosting volunteers.

3. Increase Income Diversification

If local residents realize sustainable tourism presents a livelihood, they are more likely to behave according to sustainable tourism principles. Two main strategies for assisting conservation evolve according to this model:

a. Target Resource Extractors with Sustainable Tourism Employment

It may seem counterintuitive, but poachers can become optimal tour guides. Poachers often know a lot about a particular animal and can share stories and knowledge on a unique level. “Reformed” poachers often provide a unique human interest story as tourists are very interested in how and why their behavior changed. Resource extractors are much more likely to change if tourism provides an increased wage through tips, salary, or a year-end profit sharing program.

b. Developing Tourism Products that Directly Mitigate a Conservation Threat

An optimal situation occurs when new products, jobs, and revenues develop and directly support conservation efforts. Local residents can create arts and crafts out of old newspaper, cans, bottles or other upcycling methods and sell them to visitors, eliminating solid waste and creating revenue simultaneously. Artificial coral reef creation has been effective in attracting divers and photographers away from susceptible natural coral reefs, where damage from tourists is common.

The Global Sustainable Tourism Council provides a framework for destinations seeking to develop a sustainable tourism strategy. Many of their guidelines apply to the conservation-related ideas discussed in this post. For a more detailed look at these tourism conservation models, be sure to download Solimar’s Tourism and Conservation Toolkit. Check back soon for Part of 2 Solimar’s Six Models that Link Tourism to Conservation.

If developed and managed properly, a sustainable tourism strategy can aid conservation efforts. A destination’s natural environment,often the catalyst for tourism development in the first place, must be preserved to sustain tourism in the long run. Part I of this article discussed the first three of Solimar’s six models that link tourism to conservation:

  • Improve Tourism Operations and Guidelines
  • Increase Tourism Awareness and Constituencies
  • Increase Income Diversification

Here are three additional ways that tourism can assist a destination’s natural conservation efforts:

4. Increase Monitoring and Research

This model supports conservation by increasing the presence of guides, visitors, and researchers in critical areas where environmental degradation occurs. Two main strategies arise:

a.) Increase the Role of Local Residents in Monitoring and Research

Local residents often participate in conservation efforts by forming patrols or gaining employment as research assistants. Coastal residents can conduct nightly beach patrols to prevent the poaching of sea turtle eggs or illegal fishing. Tourism stakeholders can commit funding to these patrols or commission research projects with local residents as assistants. Execution of this strategy often depends on vital support from NGOs. By playing a role in monitoring and research, local residents gain awareness of conservation issues and form a deeper attachment to the local natural environment.

b.) Increase the Role of Visitors in Monitoring and Research

‘Voluntourism’ increases in popularity every year. Tourists increasingly seek travel through which they can learn about a cause while making a positive impact on their chosen travel destination. Tourists can sign up for long-term stays at ecolodges or engage in direct conservation efforts through National Parks or private businesses offering such experiences.

5. Increase Tourism-Generated Conservation Financing

Most conservation professionals agree that increased funding would help their efforts. If tourism can increase the amount of funding available to conservation-related businesses and organizations, reliance upon donations decreases and the whole operation becomes more sustainable. This model involves four strategies:

a.) Utilize Sustainable Tourism Profits to Support Conservation Activities

This should be seen as investing in a destination’s long-term future. The natural environment often draws tourism to an area in the first place, so investing in the future of that environment enhances the likelihood of long-term sustainable tourism. Examples of profit reinvestment include increased monitoring and research, hosting ‘volontourists,’ or replacing less efficient equipment with new, more eco-friendly equipment. Solimar has recently worked with The Peak Park, Colombia to develop a business model that will support the island’s conservation efforts.

b.) Develop Travel Philanthropy Programs

Creating programs that provide a reliable way for visitors to donate can greatly aid conservation efforts. This strategy involves several steps: developing visitor appreciation of the site’s resources, increasing visitor understanding of the threats to those resources, fostering visitor understanding of efforts to mitigate those threats, and finally, presenting the visitor a reliable way to donate to those efforts.

c.) Develop Conservation-Themed Brands and Merchandise

Many National Parks and conservation organizations sell t-shirts, mugs, hats, and other merchandise. A simple, easily identifiable logo with clear text should be used on merchandise as well as websites, publications, and news releases. The WWF and their panda logo provide a good example. Publicizing details about how merchandise sales lead to conservation can encourage sales.

d.) Promote Mandatory or Voluntary Protected Area Entrance/User Fees

Visitors often have to pay a mandatory fee to use a protected area. Parks can sell daily, weekly, monthly, seasonal, or yearly passes. Sometimes fees correspond to an activity undertaken in the park so entrance may be one price while an additional fee may apply for fishing or camping. These fees can be used to hire more guides or rangers to protect the park or to increase the availability of interpretation within the park.

6. Increase Conservation Partnerships:

Increased cooperation between local residents, protected areas, NGOs, and private business can accelerate conservation efforts. When communities can share in the economic benefits of a sustainable tourism strategy, the likelihood of effective long-term partnerships increases. Solimar increased conservation partnerships between the public and private sectors with great success in Uganda. This model involves two main strategies:

a.) Developing Partnerships between Protected Areas, NGOs, and Universities

Attracting researchers from NGOs or universities brings revenue to protected areas through the provision of food, lodging, and other services. The research itself builds a more thorough understanding of the natural processes taking place and can inform future conservation efforts. The Tiputini Biodiversity Station in Ecuador often hosts researchers for months at a time while bringing in large student groups for 2-3 day tours and hikes. Many of these efforts develop through a partnership with the Universidad San Francisco de Quito (USFQ).

b.) Developing Partnerships between Protected Areas and Communities

Concession agreements, which allow local businesses to operate within protected areas, are becoming more widespread. This creates a financial incentive for local residents to engage in sustainable tourism practices. As business flourishes, commitment to the sustainable management of the protected area arises.

“We rely confidently on Solimar's deep technical experience and professionalism as tourism consultants. You always are exceeding our expectations.”
Leila Calnan, Senior Manager, Tourism Services Cardno Emerging Markets

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